The retail industry is underdoing tremendous change. Increasing ecommerce penetration and the continued strengthening of Amazon, proliferation of brand direct-to-consumer (DTC) strategies and new business models, demographic shifts and renewed spending priorities, highly informed and empowered consumers, rapidly evolving technologies, and massive restructuring of major legacy channel segments, to name a few, are creating major disruption.

Achieving top- and bottom-line growth is thus a challenge for many, and for some, long-term viability is in question. Today is a time when retailers need to objectively evaluate their roles and value propositions, and prioritize the right strategies ― both refinements and bold moves ― required to win in the future.

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